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The email + SMS retention agency

World class retention marketing for 7-9 figure ecommerce brands.

Email and SMS, engineered for lasting growth. We connect strategy, creative and customer journeys to turn more first-time buyers into loyal, high-value customers.

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The Averomail system

One connected system.
Built for lasting growth.

A considered approach to email and SMS. From the first audit to ongoing innovation, every step moves your retention forward.

  1. Discovery and auditA calm scanning line reviews lifecycle touchpoints, email, SMS and signup forms to uncover the next opportunity. Retention audit Customer journey DiscoverJoinBuyReturn FormsEmailSMS
    01Discovery & audit

    Discover the opportunity.

    Start with a discovery call and a focused audit of your email, SMS and customer journey. We identify the gaps, define the priorities and map a clear plan for growth.

  2. Build the connected systemA signup form connects to a coordinated email flow and SMS journey. Moving signals show the connected lifecycle. Sign up Email SMS
    02Build the system

    Connect every touchpoint.

    Bring pop-ups, email flows and SMS together in one seamless customer journey. We handle the strategy, copy, design and setup, from the first signup to the next purchase.

  3. Test, learn and optimiseTwo email variants alternate in focus while a moving analysis indicator represents continual A/B testing. A/B testing AVersion A BVersion B Subject · Creative · Timing
    03Optimise with A/B tests

    Test. Learn. Refine.

    Use focused A/B tests to improve the details that shape performance. Signup forms, subject lines, creative, timing and offers—each experiment informs a smarter next step.

  4. An evolving retention systemCapture, convert, retain and learn are linked in a continuous loop around an always improving retention system. Improve CaptureConvertRetainLearn
    04Complete & evolve

    Built to keep getting better.

    Complete the retention system, then keep it moving forward. We refine journeys, introduce fresh campaigns and explore new opportunities as your brand and customers evolve.

Email design, considered

Intentionally designed emails customers want to open

Distinctive creative. Clear messaging. Every email feels like your brand and gives customers a reason to engage.

Self-initiated concept work, created to demonstrate our approach to email design and the customer journey.

Let’s talk retention

Your next stage of growth starts here.

Tell us where your brand is today. Let’s explore where a stronger email and SMS system could take it next.

A conversation about your brand’s potential.

Book a discovery call

Online booking coming soon.